fv 77 Privacy Policy

1 Scope of Data Collection

fv 77 collects certain specific information from users in order to deliver its services properly. Data collection is always guided by necessity — we do not seek information that is excessive or irrelevant.

1.1 Registration Information

When creating an account, fv 77 collects the following information:

• Full name and date of birth
• Mobile number and email address
• Username and password created by the user
• National ID or passport number (for identity verification)

1.2 Transaction Information

Records of financial transactions are stored when processing deposits and withdrawals. This includes the transaction date, amount, and method (bKash, Nagad, Rocket, or Upay). However, full payment PINs or account passwords are never stored.

1.3 Technical Information

Certain technical data is logged automatically while using the site, such as device type, browser version, IP address, and duration of time spent on the site. This information is used primarily for platform security monitoring and technical improvement.

2 Purpose of Data Use

fv 77 uses collected data only for specific, legitimate purposes. No data is processed beyond its stated purpose.

2.1 Service Operations

Collected data is used to keep accounts active, verify logins, and process transactions. Members of the 24/7 live chat and email support team may view relevant account information when resolving issues.

2.2 Identity Verification and Fraud Prevention

Data is analysed to ensure account security and to detect unauthorised access or fraudulent activity. Maintaining a secure environment is a priority for fv 77.

2.3 Communication and Notifications

Mobile numbers and email addresses are used to send important account notifications, transaction confirmations, and security alerts. You can opt out of receiving promotional messages at any time.

2.4 Platform Improvement

fv 77 analyses anonymised data about user behaviour to continually improve its interface, game selection, and overall experience.

3 Data Storage and Security Measures

fv 77 stores collected personal data on secure servers and uses industry-standard security technologies.

3.1 Encryption

All data transmitted on the site is encrypted using SSL (Secure Sockets Layer) technology. Passwords are never stored in plain text — only encrypted hashes are kept.

3.2 Access Control

Only authorised members of fv 77's internal team have limited access to user data. Every access is logged and regularly audited.

3.3 Retention Period

Data from active accounts is retained for a defined period after account closure to meet legal and regulatory requirements. Once those requirements are fulfilled, data is securely deleted or anonymised.

4 Sharing Data with Third Parties

fv 77 never sells user personal data or shares it with third parties for advertising purposes. However, limited data sharing may be necessary in certain specific situations to operate the service.

4.1 Payment Processors

The necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. This data sharing is governed by strict security agreements.

4.2 Game Providers

Game studios integrated into the platform, including Pragmatic Play, Evolution, JILI, and PG Soft, operate their games through their own software. Gameplay data may also be processed on their servers, but personally identifiable information is not shared with them.

4.3 Legal Obligations

If fv 77 is required to disclose information by court order or any other legal process, it will comply. Such disclosure will be limited to only what is legally required.

5 Cookies and Tracking Technologies

fv 77 uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help improve your experience using the site.

5.1 Essential Cookies

These cookies are essential for maintaining login status, managing sessions, and storing security tokens. The platform cannot function properly without them, so they cannot be disabled.

5.2 Analytical Cookies

Analytical cookies are used to anonymously collect information about which pages are used most and where issues occur, in order to improve the platform. You can disable these cookies from your browser settings.

5.3 Preference Cookies

These cookies remember your language selection and other personal preferences so you do not have to reconfigure your settings every time you visit the site.

6 User Rights

As a user of the fv 77 platform, you have certain fundamental rights over your own data. We are committed to helping you exercise these rights.

6.1 Right to Access Data

You can request to know what information is stored in your account. Our support team will provide the information within a reasonable time after verification is complete.

6.2 Right to Correct Data

You have the right to correct any inaccurate or outdated information in your profile. Contact the support team to update your account name and contact details.

6.3 Right to Close Account and Delete Data

You may permanently close your fv 77 account at any time. After an account closure request, personal data beyond what is legally required will be deleted in due course. The responsible gaming guidelines contain detailed information about account restrictions and self-exclusion.

6.4 Right to Withdraw from Promotional Communications

You can request to stop receiving promotional emails or messages at any time. Transaction and security notifications will continue, as they are an essential part of the service.

7 Protection of Minors

All services on fv 77 are for persons aged 21 and above only. The platform does not knowingly collect information from or provide services to minors.

Age is verified during the registration process. If a person opens an account using false information and this is later proven, the account will be immediately cancelled and all collected data will be deleted.

8 Third-Party Links and External Services

Third-party games and services may be integrated into the fv 77 platform. These external service providers have their own privacy policies, and fv 77 is not responsible for their data processing.

It is the user's responsibility to read the privacy policies of third-party services before using them. We work with partners that are as trusted and secure as possible.

9 Policy Changes and Updates

fv 77 reserves the right to amend this privacy policy as needed. If significant changes are made, users will be notified via their registered email or through a notice at login.

Continuing to use the platform after changes have been made will be taken as acceptance of the new policy. The date of any policy change will always be noted in the "Last Updated" section at the top of this page. To learn about the full terms of using the platform, visit our about and services page.

10 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact the fv 77 support team. Our team is able to assist in both Bengali and English.

For answers to more general questions, visit our frequently asked questions (FAQ) section — it covers many questions about accounts, payments, and games.